Shipping policy

As an online store in Ireland operating offering shipping services with DPD and an post locally and various shipping companies internationally, here's an outline for your shipping policy:

1. **Shipping Regions**:

We ship both locally and internationally. Our local shipping covers all areas within Ireland, while our international shipping includes multiple regions across the globe.

2. **Shipping Methods and Carriers**:

For local deliveries within Ireland, we partner with DPD and An Post to ensure reliable and efficient shipping. Internationally, we work with various trusted shipping companies to offer you the best options for your location.

3. **Processing Time**:

Orders are usually processed within 1-5  business days after payment confirmation. We strive to dispatch your products as quickly as possible.

4. **Shipping Time**:

The shipping time may vary depending on your location and the chosen shipping method. Estimated delivery times for both local and international shipments will be provided during the checkout process.

5. **Shipping Costs**:

Shipping costs will be calculated based on your location and the weight/dimensions of your order. You can view the shipping charges at checkout before finalizing your purchase.

6. **Order Tracking**:

We provide order tracking for all shipments, allowing you to monitor your package's progress until it reaches your doorstep.

7. **Customs and Duties (for international orders)**:

Customers outside of Ireland may be subject to customs duties and import taxes imposed by their country's regulations. Please note that these fees are the responsibility of the recipient and not included in the product or shipping costs.

8. **Lost or Damaged Shipments**:

In the rare event of a lost or damaged shipment, please contact our customer support team within 5  days of the estimated delivery date. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.

9. **Shipping Restrictions**:

Certain products may have shipping restrictions due to legal or logistical reasons. If any restrictions apply to your order, we will notify you during the checkout process.

10. **Address Accuracy**:

Please ensure that you provide accurate shipping information during checkout. We cannot be held responsible for delays or delivery issues caused by incorrect or incomplete addresses.

11. **Shipping Updates**:

We will keep you informed about your order status and any shipping updates via email or through your account on our website.

12. **Returns and Exchanges**:

For information regarding our return and exchange policy related to shipping, please refer to our separate Returns & Exchanges policy page.